Privacy policy

AXIS-Y (hereinafter referred to as "Company") respects your personal information and abides by the Act on Promotion of Information Network Usage and Information Protection. 

The Company will inform you through the personal information processing policy what kind of uses and methods of personal information you provide and what measures are being taken to protect your personal information. 

The Company will notify you through the website announcement (or individual notice) when revising the personal information processing policy. 

This policy will be effective from August 2, 2021.

Personal information items collected

The Company collects personal information such as the following for membership registration, consultation, service application, and so on.

Collection item

Name, login ID, password, home phone number, home address, mobile phone number, email, service use history, access log, and access IP information.

How personal information is collected:

  • Newsletters

  • User accounts

  • Membership programs

Purpose of collection and use of personal information

The Company uses the collected personal information for the following purposes:

[Fulfillment of contracts for service provision and settlement of fees for service provision]

  • Content delivery

  • Purchasing and payment

  • Shipment or shipment of goods

  • Improving brand experience for you

[Membership Management] Identification, personal identification, prevention of unauthorized use of bad membership and prevention of unauthorized use, confirmation of membership, complaint handling, etc.

[Use in marketing and advertising] Advertise information such as events.

Retention and use period of personal information

After the purpose of collection and use of personal information has been achieved, the Company will immediately terminate the information without exception.

Procedures and methods of destroying personal information

In principle, after the purpose of collecting and using personal information is accomplished, the Company will destroy the information without delay. The procedure and method of destruction are as follows.

[Destruction procedure] The information entered by the member for membership is transferred to a separate DB after the purpose has been accomplished (in the case of paper, separate document). According to the internal policy and other relevant laws and regulations, Period is saved and destroyed. Personal information transferred to a separate database is not used for any other purpose other than that held by law.

[Destruction method] Personal information stored in the form of electronic files is deleted using a technical method that can not reproduce the record.

Providing personal information

In principle, the Company does not provide the user's personal information outside. However, the following cases are excluded.

  • If users agree in advance

  • If there is a request from the investigating agency in accordance with procedures and methods prescribed by laws and ordinances for the purpose of investigation

Consignment of collected personal information

The Company will not entrust your information to outside companies without your consent. 

In the event that such a need arises in the future, the Company will notify you of the entrusted person and the details of the entrusted business, and will receive prior consent if necessary.

Rights of users and legal representatives and how to exercise them

Users and legal representatives may at any time register or revise the personal information of their registered or under 14 year old children, and may request the termination of membership. To modify the personal information of a user or a child under the age of 14, please contact the person in charge of personal information protection in writing, by phone or email, and the Company will take action without delay. If you request correction of errors in your personal information, the Company will not use or provide your personal information until you have completed the correction. If wrong personal information is already provided to a third party, the Company will notify the third party without delay and correct the result of the correction. The Company shall treat personal information that has been terminated or deleted at the request of the user or legal representative as described in the "Period of Retention and Use of Personal Information Collected by the Company" and shall not be viewed or accessed for any other purpose.

Matters concerning the installation, operation, and rejection of the automatic collection device of personal information

The Company uses 'cookies' which store and find your information from time to time. A cookie is a small text file that the server used to run a website sends to your browser and is stored on your computer's hard disk.

[How to decline cookie setting]

1. You can refuse to set cookies by selecting the option of your web browser so that you can accept all cookies, check every time you save cookies, or refuse to save all cookies.

2. Setup Method Example (Internet Explorer): Click Tools> Internet Options> Personal Information

3. However, if you refuse to install cookies, there may be difficulties in providing you an optimal online experience.

Civil Service on Personal Information

In order to protect customer's personal information and to deal with complaints related to personal information, the Company has designated the relevant department and the person in charge of personal information protection as follows.

Customer Service Department: 

Phone: 02-2257-8186


Personal Information Protection Officer :

Phone: 02-2257-8186


You may notify all personal information protection complaints arising from your use of the Company's services to the Personal Information Protection Officer or Department. 

The Company will respond promptly to the user’s complaints. 

If you need to report or consult about other personal information infringement, please contact the following organizations.